DEALER MATS DIRECT LLC
PRIVACY POLICY
Last Updated: September 4, 2026
Dealer Mats Direct LLC (“Dealer Mats Direct,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you interact with our website, forms, products, services, and SMS messaging programs.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Telephone number
- Dealership, fleet, or business name
- Mailing or shipping information
- Product inquiries
- Sample requests
- Order-related information
- Customer-service communications
- Information submitted through website forms or Facebook/Meta lead forms
- SMS messaging preferences and consent records
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Website activity
- Referring website or source
- Cookies and similar technologies
2. HOW WE USE INFORMATION
Dealer Mats Direct LLC may use information we collect to:
- Respond to inquiries
- Process and follow up on dealer mat sample requests
- Provide product information
- Prepare quotes
- Communicate regarding orders and requested services
- Provide customer support
- Respond to dealership and business-fleet inquiries
- Send requested follow-up communications
- Improve our website, products, and customer experience
- Analyze website usage and performance
- Maintain the security of our systems
- Comply with applicable laws and regulatory requirements
Marketing communications, including marketing SMS messages, are sent only when the recipient has separately provided consent to receive those communications.
3. SMS AND TEXT MESSAGING
Dealer Mats Direct LLC offers separate optional SMS consent choices for non-marketing and marketing messages.
Non-marketing SMS messages may include:
- Sample-request follow-up
- Product inquiries
- Order information
- Customer-care communications
- Requested follow-up
- Service-related communications
Marketing SMS messages may include:
- Special offers
- Discounts
- Product promotions
- Service updates
SMS consent is optional and is not a condition of making a purchase, requesting information, or submitting a form.
Message frequency may vary. Message and data rates may apply.
Recipients may reply STOP to opt out of SMS messages.
Recipients may reply HELP for assistance.
After an opt-out request is received, we may send a confirmation message. A recipient who later wishes to receive SMS messages again must opt in again.
4. MOBILE INFORMATION AND SMS CONSENT
Dealer Mats Direct LLC does not provide mobile telephone information, SMS opt-in information, or SMS consent records to outside parties for their own marketing or promotional purposes.
Companies that provide operational support to Dealer Mats Direct LLC, such as technology, customer-service, communications, hosting, or other service providers, may process information only as reasonably necessary to perform services on our behalf.
SMS opt-in information and consent records are not provided to other parties for their own marketing or promotional use.
5. COOKIES AND TRACKING TECHNOLOGIES
Dealer Mats Direct LLC may use cookies and similar technologies to:
- Operate the website
- Remember user preferences
- Understand how visitors use the website
- Measure website performance
- Support analytics
- Improve functionality
- Improve customer experience
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. HOW INFORMATION MAY BE DISCLOSED
We may disclose information when reasonably necessary to:
- Provide services requested by you
- Process or fulfill a transaction
- Work with vendors providing operational services on our behalf
- Protect our legal rights
- Prevent fraud or misuse
- Comply with a law, court order, subpoena, or lawful government request
Mobile information and SMS opt-in consent are not provided to outside parties for their own marketing or promotional purposes.
7. DATA SECURITY
Dealer Mats Direct LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission, electronic storage system, or security system can be guaranteed to be completely secure.
8. DATA RETENTION
We may retain personal information for as long as reasonably necessary to:
- Provide requested products and services
- Maintain business and transaction records
- Provide customer support
- Satisfy legal or regulatory obligations
- Resolve disputes
- Enforce agreements
9. YOUR PRIVACY RIGHTS AND CHOICES
Depending on applicable law, you may request that Dealer Mats Direct LLC:
- Provide access to personal information we maintain about you
- Correct inaccurate information
- Update your information
- Delete eligible personal information
- Stop certain communications
To make a privacy-related request, contact: jeremy@dealermatsdirect.com
SMS recipients may withdraw SMS consent at any time by replying STOP.
10. CHILDREN AND AGE RESTRICTIONS
Dealer Mats Direct LLC primarily provides products and services to dealerships, business fleets, and other businesses.
Our website and SMS services are intended for individuals 18 years of age or older.
We do not knowingly seek personal information from children under 18 through our business inquiry or SMS programs.
11. EXTERNAL SERVICES AND LINKS
Our website may contain links to websites or services operated by other organizations. Dealer Mats Direct LLC is not responsible for the privacy practices of those external websites.
We encourage users to review the privacy policies of websites they visit.
12. CHANGES TO THIS PRIVACY POLICY
Dealer Mats Direct LLC may update this Privacy Policy from time to time.
When changes are made, the “Last Updated” date at the top of this page will be revised.
13. TERMS & CONDITIONS
Our Terms & Conditions are available here: https://dealermatsdirect.com/terms-and-conditions/
14. CONTACT US
Questions about this Privacy Policy or our privacy practices may be directed to:
Dealer Mats Direct LLC
1200 E 25th St
Lawrence, KS 66046
Phone:
913-453-3732
Email:
jeremy@dealermatsdirect.com
Website:
https://dealermatsdirect.com/